A lot goes on behind the scenes at a hotel or resort to keep guests happy. From reception, to house keeping, to security, all employees need to be able to communicate with one another to keep the business running smoothly. Keeping guests satisfied with exceptional service is key to retaining their business. Instant communication is needed between departments whether a guest is asking for more towels, in need of medical assistance or wants to extend their stay at the resort. Staff need to keep track of their supplies, and ensure safety across the site. Seamless communications help to deliver the guest service which will keep them coming back time and time again.